Pilot Corporate - QA central
Pilot Corporate: QA Central

Control the customer experience
in your group of dealers.

With the Central QA application, your entire group of dealers will be able to interact in Pilot Corporate collaboratively to ensure the satisfaction of your customers throughout their life cycle.

Contact Center

Take control of your sales and post-sales quality surveys with Pilot Corporate.

Build your centralized Call Center, conduct sales quality surveys, after-sales, test drive and more. You can carry out the surveys by phone or automatically, where the customer can answer online whenever he prefers.

In addition, you can record the surveys thanks to our integrations with IP telephony and access them whenever you want.

With our Automation solution you can automatically weight the surveys based on the responses and schedule hot alerts. You can even detect renewal opportunities and inform Sales of a new business opportunity.

  • Flexible forms
  • All your surveys in one place
  • IP telephony integration
  • Automatic survey submission
  • Programmable hot alerts
  • Consolidated reporting
Carga de bases
Complaints and claims

All your claims in one single tool.

With Central de QA you can control the experience of your customers throughout their life cycle. If you are certified in a quality program or want to do it, it is the perfect tool for you!

Allow your entire team to work in a coordinated manner to ensure the satisfaction of your customers..

Have personalized templates available for optimal service, integrate documents, control the root cause of the problems that cause dissatisfaction of your customers and analyze all the management quickly with our reporting.

  • All your claims in a single tool
  • Personalized templates
  • Integrate documents and record the customer service
  • Control the root cause of the problems that cause dissatisfaction of your customers
  • Consolidated reporting
Contact Center

FAQ

Add functionality to your Pilot instance with our experts services

There is no need to acquire technology, Pilot is a cloud-based platform. We take care of everything: servers, licensing, backup, maintenance and support.
Yes, it is safe. Pilot has the highest web security standards in the industry. Each client also has an independent and unique instance.
You do not have to pay for new versions. Every month we deliver system updates to all users and customers for free. We believe that our platform must constantly evolve to meet the needs of our customers. The life time of a software is less and less, so why buy a software that is obsolete in less than a year?
No. You can stop using Pilot whenever you want. We want to be chosen by our customers every month.
No. Implementation is simple, we carry out in 48 hours the entry to our administrative system, the configuration of your sales team and its processes.
Only a web browser with internet connection.
If you decide to cancel your Pilot subscription, you must save the data before canceling since, after cancellation, the data will be deleted. Due to confidentiality reasons, we do not save the data of dealerships who are no longer our customers.
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Learn more about the most used CRM in the automotive industry and revolutionize your business.