Centralize all
yourcontact
campaigns

With the Contact Center app a terminal or an importer can centralize all the telephone campaigns and sales quality and after sales surveys.

Flujo de aplicación de call center

Why choose Pilot? ?

Main features

Call Center para la industria automotriz

A solution for your
Contact Center

Take control of the customer service of all your network.

You will receive all the contacts to survey from your dealerships. You can create and customize questionnaires, assign pollsters, listen to audios online and visualize the reports of these tasks.


Call Center para la industria automotriz

Bases uploads 

Pilot allows you to import your contact base in an agile and simple way.

You can set Pilot so that every time a sale is made in a dealership of your network, the data is automatically loaded into the base for a survey. In addition to these automatic processes, you can add your bases manually or from an excel sheet.


Formación para vendedores automotrices

Flexible forms

You can design the survey you need, with open and/ or tabulated questions.

The flexible forms allows you to generate smart flows
according to your needs.


Call Center para la industria automotriz

Smart alerts 

Pilot sends you email notifications regarding the responses of your customers.

You can access information of value instantly, which will allow you to act in a fast way and offer the best service to your customers.


Call Center para la industria automotriz

Call recording

You can always have the recordings of the communications that are made associated with each client.

Thanks to the integration with IP telephony, Pilot allows you to access them at any time and place so that you can understand what your customers need.

FAQ

Add functionality to your Pilot instance with our experts services

There is no need to acquire technology, Pilot is a cloud-based platform. We take care of everything: servers, licensing, backup, maintenance and support.
Yes, it is safe. Pilot has the highest web security standards in the industry. Each client also has an independent and unique instance.
You do not have to pay for new versions. Every month we deliver system updates to all users and customers for free. We believe that our platform must constantly evolve to meet the needs of our customers. The life time of a software is less and less, so why buy a software that is obsolete in less than a year?
No. You can stop using Pilot whenever you want. We want to be chosen by our customers every month.
No. Implementation is simple, we carry out in 48 hours the entry to our administrative system, the configuration of your sales team and its processes.
Only a web browser with internet connection.
If you decide to cancel your Pilot subscription, you must save the data before canceling since, after cancellation, the data will be deleted. Due to confidentiality reasons, we do not save the data of dealerships who are no longer our customers.
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Learn more

Learn more about the most used application in the automotive industry and revolutionize your business.