With the Contact Center app a terminal or an importer can centralize all the telephone campaigns and sales quality and after sales surveys.
You will receive all the contacts to survey from your dealerships. You can create and customize questionnaires, assign pollsters, listen to audios online and visualize the reports of these tasks.
You can set Pilot so that every time a sale is made in a dealership of your network, the data is automatically loaded into the base for a survey. In addition to these automatic processes, you can add your bases manually or from an excel sheet.
The flexible forms allows you to generate smart flows
according to your needs.
You can access information of value instantly, which will allow you to act in a fast way and offer the best service to your customers.
Thanks to the integration with IP telephony, Pilot allows you to access them at any time and place so that you can understand what your customers need.
