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Optimize your contact area

Manage your complete flow of surveys and call center

Email surveys

Telephone surveys

Flexible forms

User assignment

Call planning

Online recordings

Survey re schedule

Reports

Hot Alerts

Automatic rules

Survey weights

Why choose Pilot? ?

Main features

Bases uploads

Pilot allows you to import your contact base in a agile and simple way.

You can add your bases manually, from an excel sheet or by a Pilot automatic process.

Design the survey your dealership needs

You can design the survey you need, with open and/ or tabulated questions.

The flexible forms allows you to generate smart flows according to your needs.

Smart alerts

Pilot sends you email notifications regarding the responses of your customers.

You can access valuable information instantly, which will allow you to act in a fast way and offer the best service to your customers.

Call recording

Communications records associated with each customer.

Pilot integration with IP telephony allows you to access the recordings at any moment and place so that you can understand what your customers need.

FAQ

Add functionality to your Pilot instance with our experts services

What do I have to buy to install Pilot?

There is no need to acquire technology, Pilot is a cloud-based platform. We take care of everything: servers, licensing, backup, maintenance and support.

Is it safe to have the information in Pilot?

Yes, it is safe. Pilot has the highest web security standards in the industry. Each client also has an independent and unique instance.

Do I have to pay for product updates?

You do not have to pay for new versions. Every month we deliver system updates to all users and customers for free. We believe that our platform must constantly evolve to meet the needs of our customers. The life time of a software is less and less, so why buy a software that is obsolete in less than a year?

Is it a minimum term service contract?

No. You can stop using Pilot whenever you want. We want to be chosen by our customers every month.

Does it require a long implementation process?

No. Implementation is simple, we carry out in 48 hours the entry to our administrative system, the configuration of your sales team and its processes.

What do my users need to start using Pilot?

Only a web browser with internet connection.

What happens to my data if I cancel the subscription?

If you decide to cancel your Pilot subscription, you must save the data before canceling since, after cancellation, the data will be deleted. Due to confidentiality reasons, we do not save the data of dealerships who are no longer our customers.

Learn more

Learn more about the most used application in the automotive industry and revolutionize your business.