Build long-lasting business relationships

Manage your contacts from Pilot CRM and offer the best attention.

Gestión de Reclamos

Why choose Pilot? ?

Main features

Gestión de reclamos y sugerencias

Complaints and suggestions registration

Centralize all communications with customers.

Thanks to its ticket system, Pilot allows you to keep track of all contacts with customers and have complete visibility of everything they need.


Gestión de requerimientos

Requirements managements

Establish the best processes for efficient management of all your contacts.

With Pilot, you can organize, standardize, prioritize all contact with customers to offer the best service and boost all the information they give to you.


Métricas y reportes

Metrics and reports

Access all the reports and metrics that allow you to know the evolution of the management. 

Take advantage of all the potential that this information gives you to know your customers more, improve processes, and position yourself as number one in the market.

FAQ

Add functionality to your Pilot instance with our experts services

There is no need to acquire technology, Pilot is a cloud-based platform. We take care of everything: servers, licensing, backup, maintenance and support.
Yes, it is safe. Pilot has the highest web security standards in the industry. Each client also has an independent and unique instance.
You do not have to pay for new versions. Every month we deliver system updates to all users and customers for free. We believe that our platform must constantly evolve to meet the needs of our customers. The life time of a software is less and less, so why buy a software that is obsolete in less than a year?
No. You can stop using Pilot whenever you want. We want to be chosen by our customers every month.
No. Implementation is simple, we carry out in 48 hours the entry to our administrative system, the configuration of your sales team and its processes.
Only a web browser with internet connection.
If you decide to cancel your Pilot subscription, you must save the data before canceling since, after cancellation, the data will be deleted. Due to confidentiality reasons, we do not save the data of dealerships who are no longer our customers.
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Learn more about the most used application in the automotive industry and revolutionize your business.